Effective Date: 11 – 17 -2025
Welcome to Salar Collection. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern your use of our website, services, and products. By using our platform, you agree to follow all policies listed here, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.
We reserve the right to update or modify these terms at any time without prior notice.
2. Product Information
We strive to provide accurate product details, including colors, descriptions, and images.
However:
- Slight color variations may occur due to lighting or screen displays
- Handmade items may have minor variations in pattern or finishing
- Sizes and measurements are approximate
Salar Collection is not responsible for minor variations that are natural to handmade or woolen products.
3. Pricing & Payment
- All prices listed on our website are final and inclusive of free delivery.
- We offer Cash on Delivery (COD) across Pakistan.
- Prices may change without notice based on stock, market conditions, or promotions.
4. Order Confirmation
Once you place an order:
- You will receive a confirmation call/message
- Orders will be processed only after confirmation
- Salar Collection reserves the right to cancel suspicious or duplicate orders
- Orders without proper address/phone numbers may be canceled
5. Shipping & Delivery
- We offer Free Delivery All Pakistan on all products.
- Standard delivery time is 2–6 working days.
- Delays may occur due to weather, courier issues, or holidays.
Please refer to our Shipping Policy for complete details.
6. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are allowed only under specific conditions such as damaged, defective, or incorrect items.
- Items must be unused and in original packaging
- Refunds are issued only after inspection
- “Change of mind” is not accepted
Full details are available in our Return & Refund Policy.
7. Cancellations
- Orders can only be canceled before dispatch
- Once shipped, cancellation is not possible
8. Intellectual Property
All content on this website—including logos, images, text, product descriptions, and branding—is the intellectual property of Salar Collection.
Unauthorized reproduction, distribution, or copying is strictly prohibited.
9. Limitation of Liability
Salar Collection is not responsible for:
- Courier delays
- Minor color or texture variations
- Customer-provided incorrect address or phone number
- Damage caused by improper use, washing, or handling of products
Our liability for any order is limited to the amount paid for that product.
10. Privacy
We respect your privacy. All customer information is kept confidential and used only to process orders.
We do not share or sell customer data.
11. Contact Information
For support, queries, or complaints, please contact us:
📞 0312-9917857
(Customer Support – Business Hours Only)
12. Acceptance of Terms
By using our website or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.
